2.6
2.65K reviews
100K+
Downloads
Content rating
Rated for 3+
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About this app

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.


Features that Matter:

A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.

Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.

Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.

Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.

Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Updated on
9 May 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.6
2.57K reviews
Paulius Kruzinauskas
9 May 2025
We use Dialpad daily for communicating with drivers and our internal team, and it’s honestly one of the easiest platforms to work with. Everything is in one place—calls, messages, notes, and even automatic follow-ups. What really stands out is the AI feature. It helps create call summaries, tracks what I promised to drivers, and makes it easy to find previous conversations or important details. For example, if I promise a bonus or a specific load to a driver, AI catches that and saves it as a
3 people found this review helpful
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Dialpad, Inc
20 May 2025
Thank you so much for your review!
Markale Jordan
4 April 2025
This was absolutely horrible... if you run any business that NEEDS SMS texting, do NOT go with DialPad and sign up for their yearly contract. You are locked in, with no way of canceling... I signed up because i was recommended through the CRM I was using, and at first i liked it. Then I tried to get the SMS registration done, and it's STILL not verified after 4 months... I signed up with HighLevel to do the same thing. They had it done in 9 days. complete waste of time and money.
12 people found this review helpful
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Isaac Chauin
20 April 2025
worst customer care been two months without the option to send text. Phone support does not have any idea on how to help and Gabe's from dial pad that's supposed to be my dedicated agent or something along that will take at least a week to respond to your email and does give the feeling that also has no idea what she is talking about. only reason I'm keeping this number is because I have business cards and t-shirts with it already otherwise probably try a different carrier.
2 people found this review helpful
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What's new

+ Bug fixes and performance improvements