
Andonis R
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I decided initially to adopt Zoho mail for all my email needs. I bought Their yearly subscription so I would have all features and decent support. However, if you are looking for an email software to rely on 100% I wouldn't adopt it as your only email client. About 1/3 of their great tools is only available for Zoho mail accounts. Their support lacks timely responses and when they do reply, it's just generic instructions you can figure out on your own. Disappointing 😞 No notifications either!
7 people found this review helpful
Zoho Corporation
2 May 2025
@Andonis, sorry to hear about the experience. Please send over your contact info to mail@zohomobile.com and we will have the scenarios that you've reported, looked into and addressed for you. We look forward to hearing from you.

Sara Cookie
And I'm done with Zoho. Apart from finding the inbox layout not very intuitive, the app inbox only updates every few days, or hidden in another folder, so I *have* to rely on the desktop version. And then not being able to reply to emails because they "looked suspicious" - even though it was a convo I'd already been having. But the last straw was nearly missing an important zoom meeting because the appointment email got sent to spam. Bye Zoho - alot of promise but poor execution
20 people found this review helpful
Zoho Corporation
13 January 2025
@Sara, sorry to hear about the experience. This is definitely not how it should be. We would like to get an understanding into the scenarios that you encountered and have them addressed for you. Please do send over an email to mail@zohomobile.com and we will get back to you. We look forward to hearing from you.

Noot Boot
I haven't used it extensively, mainly got it for the folder sorting. Realized you have to click "display images" on any email with images and cannot set it to showing them by default. Looking it up, seems its been a problem on the android app for many years. Does not bode well for how support operates
Zoho Corporation
19 May 2025
@Noot, you can set the option to automatically display images on the web app(mail.zoho.com) and the same will take effect on the app as well. Please send an email to mail@zohomobile.comif you still face issues after doing so and we will get right back to you. We look forward to hearing from you.