
Fin Olmo
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after the seven day free trial i got automatically charged for for the 1year subscription and i wasn't given the premier subscription. as a matter of fact i was charged for the one year premium while i was only given the basic plan. this is ridiculous and I want my money back or my premium i paid for. someone should please respond to me as my basic subscription ended they took money from me foe the premium and i only have access to the basic....This is theft
4 people found this review helpful
Anchorfree LLC
6 January 2025
Hi Fin! Thank you for bringing this to our attention and we're truly sorry for this. Please contact us at support@VPN360.com and we'll be happy to assist you with your premium subscription right away. We appreciate your patience!

Grant S.
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Not bad when it works. My 7 day trial ended. I planned on keeping it on a yearly subscription. When my trial ended my card was charged and it won't give me the premium I paid for. It says I only have a basic subscription and can't use it without watching ads. Really wishing would've went a little more expensive and well established company. I cannot recommend this to anyone. Basically my money was taken and nothing given in return. EDIT: Customer service quickly and fixed everything. Now working
61 people found this review helpful
Anchorfree LLC
14 November 2024
Hi Grant, our apologies for any inconvenience you may have faced. If you could contact us at support@vpn360.com, we’ll gather the details needed to assist you best. Thanks so much for your understanding! Regards, VPN360 Support Team

Yumnugget The boi
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Was good until they added the feature that forces you to watch an ad for 15 minutes of use, it's an incredible scummy thing to do, and I will not be using this app again. Shame on you VPN 360. They responded to me to say that they needed revenue from the ads, but that's never been the issue, they have three ads while you enable the VPN. One when you open the app, one when you try to enable the VPN, and one when you quit out of the ad and try again, which enables it after the ad.
266 people found this review helpful
Anchorfree LLC
20 October 2023
We are sorry for this. To continue to work on this free app, we need revenue from Ads. If you don't want to see the Ads, kindly purchase our premium version. We're continually working to improve in the future and we will try to keep the Ads from interfering. For suggestions or feedback, contact us at support.vpn360.com. Thank you!