
Khaled Reda
- Flag inappropriate
- Show review history
Update 24 Apr 25: The app seems to be going through an update with its functionality seriously hampered. The lack of communication and complete lack of concern for the issues this is causing to people trying to book and use facilities in the meantime is remarkably bad.
6 people found this review helpful
Emaar Technologies
September 13, 2020
Hello. Thank you for reaching out to us. please accept our apology for the inconvenience, please provide us with more details about the issues you are encountering by sending an email to Emaarone-support@emaar.ae. Thank you!

A. Raluca I.
any screen can take ages to load. the maximum number of characters allowed when raising a request is so small you can barely explain the request. and there s no section where you can check all the requests previously raised. not to mention that almost nothing ever gets fixed, the requests just get "resolved" after one phone call.
Emaar Technologies
January 6, 2025
Dear valued customer, we sincerely apologise for any inconvenience caused. Please rest assured that we are continuously working to enhance your experience with us. Thank you!

Ashwin Aravind
Extremely disappointed with the service and follow-ups from this app. Being the developer run app, expected that the service providers will have immediate solutions, even when they are overcharging for the services. However, it's been almost 3 weeks since I had requested and paid for a bulb change (the ones inside the false ceiling) through "Liwa Sun" service provider, and it is still pending. Also, it is equally hard to talk/ contact the support service both through calls or whatsapp.
2 people found this review helpful
Emaar Technologies
April 15, 2024
We are sorry for any inconvenience caused and want to emphasize that your feedback is of utmost importance to us. Kindly share more details about your experience by emailing us at [emaarone-support@emaar.ae], so we can assist you, we are always working on improving your experience. Thank you!