Samsung Smart Switch Mobile

4.1
451K reviews
1B+
Downloads
Content rating
Rated for 3+
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About this app

▣ Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device. Plus, Smart Switch™ helps you find your favorite apps or suggest similar ones on Google Play™.

▣ Who can transfer?
• Android™ owners
- Android 5.0 or higher

• iOS™ owners - use the option that’s best for you:
- Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector
- Import from iCloud™: iOS 4.2.1 or higher and Apple ID
- PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started http://www.samsung.com/smartswitch

▣ What can be transferred?
- Contacts, calendar(Device content only), messages, photos, music (DRM free content only, Not supported for iCloud), videos (DRM free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only)
- You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).

▣ Which devices are supported?
• Galaxy: Recent Galaxy mobile devices and tablets (From Galaxy S2)

• Other Android devices:
- HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad, RIM, YotaPhone, ZTE, Gionee, LAVA, MyPhone, Cherry Mobile, Google

* For reasons such as compatibility between devices, it may not be possible to install and use Smart Switch on certain devices.
1. To transfer data, both devices must have a minimum of 500 MB free space in their internal memory.
2. If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again.
(The options described above may not be available, depending on your device manufacturer and OS version.)

The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed.

[ Required permissions ]
. Phone: Used to confirm your phone number (Android 12 or lower)
. Call logs: Used to transfer call log data (Android 9 or higher)
. Contacts: Used to transfer contacts data
. Calendar: Used to transfer calendar data
. Camera: Used to scan QR codes to connect to Galaxy phones and tablets
. SMS: Used to transfer SMS data
. Storage: Used to save the files necessary for data transfer (Android 11 or lower)
. Files and media: Used to save the files necessary for data transfer(Android 12)
. Photos and Videos: Used to save the files necessary for data transfer (Android 13 or higher)
. Nearby devices: Used to search for nearby devices using Wi-Fi or Bluetooth (Android 12 or higher)
. Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices (Android 12 or lower)
. Notifications: Used to provide information about the progress of data transfers (Android 13 or higher)

If your system software version is lower than Android 6.0, please update the software to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.
Updated on
May 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

4.1
433K reviews
John Waterhouse
May 12, 2025
works well when the new device is a Samsung. However it appears to be no good if you're switching from Samsung to something else. *Edit Well, my s23 ultra experience has been absolutely awful. The least reliable device I have ever owned, comparing that to a 10-year-old Motorola which is performing about equally, as they're both barely able to handle the McDonald's app. and it is outshined easily by my S20FE 5g for reliability. so I am happy to get rid of it even if it's less easy than necessary
8 people found this review helpful
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Samsung Electronics Co., Ltd.
May 12, 2025
Hi, We're sorry for your inconvenience. If your comment means that you cannot transfer your data to non-Galaxy device, to use Smart Switch app, a mobile device that receives data should be an Galaxy device. We appreciate your understanding. Thank you.
Lindsay Strayer
March 1, 2025
Completely useless. Added to both new and old phone. They connected to each other fine, but then new phone says I need to update the app to continue. It's been updating for half an hr. The old phone disconnects while waiting. Google says to update the old phone which is stupid because i just installed it 30 minutes ago and there is no update available. Now I have to stay up the next few hours setting it up and transferring manually then go to work on no sleep
477 people found this review helpful
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Samsung Electronics Co., Ltd.
March 4, 2025
Hi, We're sorry for your inconvenience. Please take action by following the path below. 1. Delete the SmartSwitch app installed on your phone 2. Settings → Accounts and Backup → Smart Switch menu or download the SmartSwitch app through the Galaxy Store For additional inquiries, please contact us by email (sswitch.cs@samsung.com). Thank you.
Joe Cliburn
February 24, 2025
Failed to release or conflicted with Android Switch, causing 4 days worth of crashes. Tip: Do this with cable, not wireless. If your old phone has much on it, wireless takes a long time and you'll end up with two apps & two phones fighting it out. I locked up twice en route home.
137 people found this review helpful
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Samsung Electronics Co., Ltd.
February 26, 2025
Hi, We're sorry for your inconvenience. It is difficult to provide guidance based on the information you shared. We will help you if you share detailed information, including the type of previous device you are currently using (OS/model name), screenshots of the problem situation, and problem app, by email (sswitch.cs@samsung.com). Thank you.

What’s new

- Wireless connection method updated
- Fixed bugs and improved stability