UBS & UBS key4

3.6
65.3K reviews
1M+
Downloads
Content rating
Rated for 3+
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About this app

This is the UBS Mobile Banking App for all our UBS clients (excl. the United States and Australia) who can benefit from these digital services.
Please note, that the available functionalities of our app may vary depending on your domicile.

If you live in Switzerland, you can open our digital product line UBS key4 directly via app:
• UBS key4 banking for your private banking
• UBS key4 business for the founding of an SA or SARL

Do you meet the requirements to use our Mobile Banking App?
• Smartphone with at least Android version 9.0, when opening an account with UBS key4 at least Android version 10.0
• You are client of a UBS Group company and benefit from UBS’s corresponding digital services.

How secure is our Mobile Banking App?
In short, UBS Mobile Banking provides state-of-the-art security.
How? Our security concept protects you fourfold. We uniquely identify you with the Access App or Access Card. By defining security settings and activating real-time notifications, you can increase security even more. Furthermore, we use artificial intelligence to check certain transactions for irregularities. And we help you use the internet safely – see our security recommendations on ubs.com/security.

Further information:
UBS Switzerland AG and other non-US subsidiaries of UBS Group AG have made the UBS & UBS key4 Mobile Banking App ("App") available exclusively to existing clients that benefit from these services with the exception of US and Australian clients.
The fact that the App can be downloaded from the US or Australia and/or any other country’s App Store does not constitute a solicitation, offer or recommendation to enter into a transaction, nor is it to be understood as a solicitation or offer for a client relationship between the person downloading the App and UBS Switzerland AG or other non-US subsidiaries of UBS Group AG.
Updated on
May 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
63.7K reviews
A Google user
October 15, 2019
Was just going to say this app looks better than the previous version, even forgive the fact that it didn't let me in after upgrade to Android10. But now it's just hilarious: 1. Consistent "Technical error" for Scan&Pay, no way whatsoever to understand what exactly went wrong. 2. Prevents screenshots (hey, this is MY account data, you are not in a position to make my life harder with random "security" and "privacy" "features"!) 3. No fingerprint because my Pixel3 is not secure? Are you kidding?!
2 people found this review helpful
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UBS AG
November 1, 2019
Thank you for your feedback. Please contact us at sh-mobile-feedback@ubs.com with more details about the Scan&Pay error, so we can find a solution for this. Sadly, we cannot allow screenshots on Android devices to ensure a high security standard. Please try to remove and then add your fingerprint again, this should solve the issue. Your UBS team
Max Mustermann
May 21, 2025
I see more "doesn't work, try again" then anything else. There are blocked transactions where you should be able to download PDFs with more info - doesn't work and never worked for me. Dauerauftrag - "sorry that didn't work, try again" and then you have to fill out everything again. When you choose a date and then select Dauerauftrag they just switch the date to the current date.
1 person found this review helpful
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UBS AG
May 22, 2025
Hello. Thank you for your feedback and please excuse the inconvenience. Please call our support specialists on +41 848 848 064 so that they can help you 👷. Best, your UBS Team.
Andosillano
May 3, 2025
Such a horrible App! so poorly made! it has so many glitches, it fails so many times while using it. it's so badly integrated with the key access App. It's not intuitive at all... How can a bank like this have such a poor and cheaply made App. Thinking to change to a different bank because of this!
3 people found this review helpful
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UBS AG
May 5, 2025
Hello. Thank you for your feedback. We are sorry that you are not entirely satisfied with our app. Our team is always at work to improve it 👷. Please do not hesitate to contact us at ubs-mobilebanking@ubs.com to let us know what we could do better. Best, your UBS Team.

What’s new

Small improvements and bug fixes.
Release notes: www.ubs.com/mobile-release-notes